A supplier is easy to find, a stable one is not

The first order was fine. The second came from a different line, and every problem since has been answered with a different story about who was responsible.

Re-qualifying a supplier costs a season: sampling, audits, packaging changes. Selling a range that cannot be replenished costs the retail listing.

The same article, from the same controlled process, next season and the season after, with the batch record to prove it.