Capability
Customer Problem
Material claims the paperwork cannot support
The situation in the customer own words, what it costs them, and what counts as solved.
The situation
The product page says 316L and nickel free. The paperwork we were given is a report for a different item, and nobody can say which component it covers.
What it costs them
A single complaint on a skin-contact product can pull a listing; the importer carries the fine while the brand carries the reviews.
What solved looks like
Material evidence per component, matched to the exact wording we publish, so a claim can be defended with a document.
How we solve it
Capability
DFM and Engineering